![]() Ramiro’s customer service and the way he spoke was very professional and he did accommodate all my concerns. ![]() I was worried that Christopher was still in the visitation room waiting for his web visit and could possibly be staring at a blank screen. Michael, Solano County, CA Ramiro answered my call when I was running late for my visit because I had to work late. I am truly grateful for his patience and kindness! With Michael’s help, I was able to begin the process of receiving a refund for the cost of the web visit. Our granddaughter had been released from a facility the day I had scheduled a web visit with her. During such a difficult and stressful time for our family, I received such kind and helpful assistance from Michael, a member of your Customer Support Team.
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